We would like to show you a description here but the site won’t allow us. Smile, or smile.co.uk, is a British banking brand that operates as a trading division of The Co-operative Bank. in to online banking to initiate a Live Chat. It now operates as a trading division of The Co-operative Bank, but its unique history ensures it’ll always remain a distinct entity.While it was on the cutting edge of banking in the late 90s, is it still today? Since … International payments not working, and no one replying to messages all week. See also: The Hidden Power Of Smiling by Ron Gutman (TED Talk YouTube video) Part 4. @imatwat4 Please sort. Here's some information to help you navigate through these times. @RosemaryDandrid We also sponsored the North West Comedy Awards. @AnnaWarrington @DeniseJay15 During the Vietnam War (1959-1975), the U.S. military used the toxic herbicide Agent Orange to clear forests and rural land across Vietnam. What’s going on? @bankwithsmile is your online banking messaging service working? The Smile Bank current account gives you a £500 overdraft, a Contactless Visa debit card and you can have a cheque book if you ask for one. Is this a site maintenance issue? @bankwithsmile Hi! Both app and online not working. Do you know of any problems with your facilities or am I an isolated case? Is it down? Once you receive a response and if you remain unhappy we will investigate further. Thx. @paul4wba @bankwithsmile sorry I can't deal with the bot. Every story from every site is brought to you automatically and continuously 24/7, within around 10 minutes of publication. and are subject to status and our lending policy. Smile Bank customer Emma Hopkinson-Spark left the bank on Friday due to the ongoing probelms Smile Bank customers have been unable to access their online banking accounts for five days in a row. @ktkinnear hold above the limit between these brands are unlikely to be covered. The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. @bankwithsmile I can't login to my account online. I've tried on Chrome and Edge. This problem has been around for a while and you didn't warn your customers or fix it. Long phone Q, no service from Smile again. It says it does not understand my issue. Box 101, 1 Balloon Street, Manchester M60 4EP. Is the system down?! @MsHayleyDavis Your eligible deposits with The Co‑operative Bank plc are protected up to a total of £85,000 by @mgill81 @bankwithsmile any login issues currently ? @alfandsharon @bankwithsmile Can't log in on laptop nor mobile app. Once you receive a response and if you remain unhappy we will investigate further. Registered in England and Wales No.990937. @bankwithsmile Hi! @bankwithsmile Can't enter security code on any device. @bankwithsmile issues back again smile. Pls don't ask me again which devices/bowsers I'm using and then disappear. I've had 2 automated calls that say they are from smile wanting me to verify my transactions. When I click log in its just loading forever in multiple devices and connections. @andybodycombe Even after clearing cache etc. Box 101, 1 Balloon Street, Manchester M60 4EP. So is the app? The Co‑operative Bank, Platform, smile and Britannia are trading names of The Co‑operative Bank p.l.c., P.O. A smile is the light in your window that tells others that there is a caring, sharing person inside. Smile Bank… Box 101, 1 Balloon Street, Manchester M60 4EP. Any news on when this will be sorted? It says it does not understand my issue. Zjisti více. @MartinWilko Is this related to planned maintenance? Smile is a British banking brand; founded in 1999, it operates as a division of the Cooperative Bank and was the UK’s first fully digital bank. @StavRuler A request for personal information could put your money at risk. Is there a problem with online banking. Updated The Co-Operative Bank’s online banking has been offline all morning thanks to over-running “planned essential maintenance”. If co-operativebank.co.uk is down for us too there is nothing you can do except waiting. Registered in England and Wales No. The Co‑operative Bank p.l.c. I have been with Smile for very many years. Box 101, 1 Balloon Street, Manchester M60 4EP. 990937. Credit facilities are provided by The Co-operative Bank p.l.c. I have spoken to the cal centre this morning and after a multitude of tests, all with the same result, the problem has been forwarded to the IT team. HI @BankWithSmile Cannot log on. There's also stuff here about knitting above is the signature of the e-mail I received. Online banking and our mobile app will be unavailable from 8pm Saturday 16th January until late Sunday afternoon. @helenblakeman Find the latest tips, advice, news stories and videos from the TODAY Show on NBC. 990937. Credit facilities are provided by The Co‑operative Bank p.l.c. Smile Bank customers have been unable to access their accounts for days due to an ongoing outage. @bankwithsmile I cannot log on today since you changed the format. Can't log in via tablet, phone or PC, @Gwared our smile Current Account, and, Our Modern Slavery and Human Trafficking Statement. 31 December: User reports indicate problems at The Co-operative Bank 23 November: User reports indicate problems at The Co-operative Bank 11 November: User reports indicate problems at The Co-operative Bank Check past issues Stay up to date Be the first to know the next time The Co-operative Bank goes down. Still can't log in at all. PS5 gaming headset Black Friday deals are the perfect PlayStation 5 partner - t3. Pohybový senzor. @bankwithsmile Hi Smile - is your app and website down today? Not working on those fields from two discrete Mac computers, laptop and desktop, both latest chromes and also not working in those fields on an iphone 6s running safari. @bankwithsmile Sammie - there is no problem with either my username or my password. @bankwithsmile Not again! Credit facilities are provided by The Co-operative Bank p.l.c. Pls don't ask me again which devices/bowsers I'm using and then disappear. @bankwithsmile having a problem logging in internet banking .. says too many redirects - clear cookies.. which doesnt work. Customer service lines closed and messaging service not working. Be the first to know the next time Smile goes down. So is the app? 990937. Credit facilities are provided by The Co‑operative Bank p.l.c. Thanks. @DeniseJay15 @bankwithsmile having a problem logging in internet banking .. says too many redirects - clear cookies.. which doesnt work. Over the past 2 years I have noticed the Customer Service getting worse. @bankwithsmile no, it's not a browser or cookies issue. Box 101, 1 Balloon Street, Manchester M60 4EP. If you haven't already you'd need to raise a formal complaint. Intermittently won't let me sign into my account and you've helpfully sent me a secure messenger on another issue I now can't access, @bankwithsmile No online chat. The bank expects it to be down until at least 1pm today. Both app and online not working. The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. and are subject to status and our lending policy. I can enter my username and password. @JillKenMcN @bankwithsmile That's lovely but please, you don't need to do that. The Co‑operative Bank, Platform, smile and Britannia are trading names of The Co‑operative Bank p.l.c., P.O. Is there a problem with online banking. and are subject to status and our lending policy. @bankwithsmile @StavRuler How long has this been going on? This is the banking account login on the Web site. Need to make a large transfer so this is the final straw. It's telling me I have no internet Smile always the worst app... An embarrasment. @bankwithsmile Cant log in - says I have no internet, when i have so this is another outage - need to make an important payment and your phone lines are a 20 min plus wait - time to think of a change of bank - I have been a customer 15 years, @JakeTilson Nová aplikace FIXED Smart pro iOS! Master class of incompetence. I can enter my username and password. nonsense. SA^, @WanderingSal What’s going on? @bankwithsmile once again your customer service is apauling. @bankwithsmile still locked out of my account due to that recurring 3-wk glitch of yours in the passcode fields. @bankwithsmile Cant log in - says I have no internet, when i have so this is another outage - need to make an important payment and your phone lines are a 20 min plus wait - time to think of a change of bank - I have been a customer 15 years, Catch 22. This is a repeated issue your end, occurring across devices and browsers both last week and the week before. @bankwithsmile Hi Smile - is your app and website down today? I've had 2 automated calls that say they are from smile wanting me to verify my transactions. No queues, no hassle, no jargon, no The UK’s first digital bank, smile is known for its role in past technological innovations in banking. @crm_uk @bankwithsmile @crm_uk Hi Clive, sorry to hear about the issues you're experiencing. @bankwithsmile I can't login to my account online. The chemical had devastating impacts on those living in the area, and still contaminates the soil and water today. Tried brave and chrome.. same error, Page last updated by But the latest service outage proved to be the “last straw” for longtime customer Emma Hopkinson-Spark. Another issue is the closure of branches - contributing to the demise of the local High Street, & making it difficult when face to face transactions are necessary. Read and write Smile Bank reviews today to help increase trust and transparency in financial services. When will it be fixed? We'd rather let our products do the talking. Try logging in again', @bankwithsmile And, sadly, mine is apparently an issue shared with others that can't be overcome by changing the username, @bankwithsmile is your website down? @bankwithsmile still locked out of my account on multiple due to that recurring glitch of yours in the passcode fields. Read on the original site. @WanderingSal The Bank reserves the right to decline any application for an account or credit facility. We have tried pinging The Co-operative Bank website using our server and the website returned the above results. Smile, or smile.co.uk, is a British banking brand that operates as a trading division of The Co-operative Bank. jumpers for fairy sheep. Credit facilities are provided by The Co-operative Bank p.l.c. No live chat, cannot send a secure message online, 30 minute wait to get through to customer services. Even after clearing cache etc. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No. Is it down? This is a repeated issue your end, occurring across devices and browsers both last week and the week before. Have been with Smile since launch, but now - from being a pioneer internet bank - it's a retrograde internet bank. @bankwithsmile Okay, this is quite disappointing to be honest. @bankwithsmile the passcode entry fields on your site are not allowing data to be entered. It is not yet known why the bank’s systems have apparently gone offline during a working day, though unlucky customers clicking the “log in” link on their website are receiving this message: The Smile app and online banking platform are both currently unavailable, affecting around 40,000 who use the app and online banking on a typical day. They haven't updated their tech since the 90's. Try logging in again', @DavidAckland1 of any deposits you have with the following: The Co‑operative Bank, Britannia and smile. @SWRDigital The issue here is with @bankwithsmile and if anyone ought to be putting money anywhere, it's them. That's since Saturday on the PC and since Thursday or Friday on the tablet and the phone. NewsNow aims to be the world's most accurate and comprehensive aggregator of Co-op Bank news, covering the latest retail, business and commercial banking news from the best online news publications. Is that still ongoing? Never had any problems with @bankwithsmile but having opened a new account with Starling I've seen how behind the times Smile are for an internet bank. @bankwithsmile all your online and app banking seems to be offline. @bankwithsmile is your online banking messaging service working? SA^, @bankwithsmile I'm back in now. @bankwithsmile Is there an issue with the live chat facility? subscribes to the Standards of Lending Practice which are monitored by the Lending Standards Board. This limit is applied to the total Smile Bank Contact Phone Number is : 08448 44 88 44 and Address is PO Box 600, Delf House, Skelmersdale, Lancashire WN8 6GF Smile Bank is the Internet Bank in UK and the trading unit of The Co-operative Bank. @DaisyDenehy1 and are subject to status and our lending policy. @bankwithsmile @StavRuler How long has this been going on? The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Credit facilities are provided by The Co‑operative Bank p.l.c. Says "There was a problem with the connection @bankwithsmile Can't log in on laptop nor mobile app. If I can't use secure messaging I will need speak to somebody over the phone about my issue, can you confirm I can do this? @MsHayleyDavis No joy. Incompatible with most other financial apps, glitchy and just lagging behind. Is the system down?! The web site is very easy to get to grips with an dI love the card design. @bankwithsmile is the online banking down?? Pls don't ask me again which devices/bowsers I'm using and then disappear. The online-only bank, owned by Co-Operative Bank, said it was working urgently to resolve the problem. Najděte si snadno klíče, peněženku, batoh a další věci. Long phone Q, no service from Smile again. Tried on two different devices same result. Can't log in via tablet, phone or PC, @JillKenMcN @bankwithsmile That's lovely but please, you don't need to do that. Also, please pass my issue to tech support. As an internet bank this is getting very frustrating. If you haven't already you'd need to raise a formal complaint. I cannot enter characters from my security code. @JohnMcG25222966 Smile Bank customers have been unable to access their accounts for days due to an ongoing outage. @Tel_Wilcox Thank you though for the offer xx, @Andrewy59451289 It's telling me I have no internet Smile always the worst app... An embarrasment. Smile Bank is an organization that aims to help Agent Orange victims in Vietnam. Please sort here: Greenwich postcode, currently accessing from Lewisham. I am get to the web site no problem but when I click on log in I get the link swirly squares and then a blank page. @bankwithsmile the passcode entry fields on your site are not allowing data to be entered. what this might mean for the way they bank with us. Yet again I can't log in... phoned yesterday and couldn't use site...what's the point of an internet bank that isn't on the internet? Any news on when this will be sorted? @AbetheNaive Facebook, User reports indicate no current problems at Smile. Registered in England and Wales No. @bankwithsmile once again your customer service is apauling. @bankwithsmile is the online banking down?? @bankwithsmile all your online and app banking seems to be offline. The Co‑operative Bank, Platform, smile and Britannia are trading names of The Co‑operative Bank p.l.c., P.O. smile is a British banking brand that operated as a trading division of The Co-operative Bank.It started as the UK's first fully digital bank in 1999, offering full-service current accounts, savings, ISAs, investments and credit cards. the Financial Services Compensation Scheme (FSCS). © Ookla, LLC. Can't use the DM option from here either. When using online banking, you’ll verify yourself with a verification code we’ll send to you by text message or email. @bankwithsmile is online banking down? Happening across multiple browsers/devices, @bankwithsmile I've been going round in circles trying to find the live chat function on the site. The online-only bank, owned by Co-Operative Bank, said it was working urgently to resolve the problem. @MrsKettle Registered in England and Wales No.990937. International payments not working, and no one replying to messages all week. the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Happening across multiple browsers/devices, @WanderingSal Tried repeatedly throughout the day. I left Smile Bank today due to the ongoing outage . @bankwithsmile can’t get online via app or internet banking.... this has happened all day. If you’re looking to discuss a query about your account with us, you’ll need to log @bankwithsmile Okay, this is quite disappointing to be honest. We were invented by The Co‑operative Bank in 1999 and we’ve been smiling ever since. @WanderingSal Customer service lines closed and messaging service not working. As I say it's a known issue that seems to come and go in the passcode fields, across operating systems, browsers and devices. Thanks. @bankwithsmile still locked out of my account due to that recurring 3-wk glitch of yours in the passcode fields. @bankwithsmile Sammie - there is no problem with either my username or my password. Denis Waitley. Via Registered in England and Wales No.990937. No joy. May have to go else where as everything to do with Smile is glitchy and outdated! Do you know of any problems with your facilities or am I an isolated case? I have been trying to logon for 48 hours. I can't log on via my app or your web portal today. @bankwithsmile is online banking down? Cannot log on. @bankwithsmile Can't enter security code on any device. I've cleared cache, smile cookies, history, bookmarks. @MarkJElliot Read more about how we were the first UK internet bank. I will not use the phone app. As the UK prepares to leave the EU, we have prepared some information for customers with questions about Is this a site maintenance issue? and are subject to status and our lending policy. 121885). 2016 saw the first Starling bank accounts in action, with the official launch (and Starling’s app) in early 2017. @bankwithsmile I'm back in now. @WanderingSal @bankwithsmile Its happening again @WanderingSal mobile ok but can't log in using security codes, please resolve @bankwithsmile. Catch 22. credit cards and savings accounts too. Conclusion. The issue here is with @bankwithsmile and if anyone ought to be putting money anywhere, it's them. It offers full-service current accounts, savings, ISAs, investments and credit cards. Never had any problems with @bankwithsmile but having opened a new account with Starling I've seen how behind the times Smile are for an internet bank. @bankwithsmile Just checked it, its up to date, still not working, I'll try uninstalling it see if that helps, @suegray66 Starling is a challenger bank, founded in 2014. This is a Smile problem, not a problem with what I am doing. After 16 years, she left Smile Bank on Friday after she was unable to view a crucial re-mortgage payment. Since 1999, Smile Bank has provided online banking services including credit cards and current accounts to customers throughout the UK. When will it be fixed? Incompatible with most other financial apps, glitchy and just lagging behind. Hundreds of folks in the UK began reporting problems with the website and online banking around 08:01 UTC this morning on downdetector.com. @olivierpictures Twitter @bankwithsmile At the moment, I can't log in. Tried on two different devices same result. 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Others that there is no problem with the official launch ( and ’. Increase trust and transparency in financial services secure message with no response surely in 1/2! You hold above the limit between these brands are unlikely to be down? part. Still locked out of my account online or cookies issue to do with Smile is to.

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